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New telephone number, same great service

Antique telephone: Credit: Pixabay
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Administrator

There's a new number to call to reach Duke Video's customer service team, and it should make things cheaper for UK customers

0330 088 5045

- that's the new number to call for orders, enquiries, updates and more.

While the existing 01624 640 000 number will continue to operate alongside the new number, we'd recommend anyone calling from the UK, whether on mobile or landline, to use the 03- number as it is non-geographical UK number.

According to OFCOM, the UK Telecoms regulator, the advantage of 03- numbers is that:

"Calls cost no more than calls to geographic numbers (01 or 02)... and must be included in inclusive minutes in the same way.

Call costs are the same for all 03 numbers."

Non-UK customers will need to consult their service provider to find out what the charges for the call will be, however, we'd still recommend the 03- number as calls to UK are often cheaper than calls to Isle of Man numbers. 

Although the 01624 640 000 follows the pattern of a UK geographical number it is an Isle of Man-specific number and not included in all UK mobile and landline call plans. 

Isle of Man customers should continue to use the 640 000 number, or feel free to call in to the office at Champion House, Tromode, Douglas. 


For more information on 03 numbers please see the Ofcom website here